Help and Support

Guides to ensure that everything is as simple as can be.

Buying your new home can be a little confusing at times, that's why at Kier Living we have created a series of guides to ensure that everything is a simple as it possibly can be.



We care about our customers

At Kier Living we really care about all our customers and want to make their purchase of a new home as easy as it can be. We deliver the best possible service and pride ourselves on providing exceptional customer care.

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The Buying Process

Speak with a financial advisor in order to establish what you can afford to spend on your new home.

The reservation process is carried out with the sale advisor in the sales centre at the relevant development. Your reservation fee will be held on file and deducted from the final purchase price at point of completion.

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What is stamp duty?

Stamp Duty Land Tax (SDLT) is a Government tax that is applied to the purchase of properties over £125,000The level of SDLT applicable depends on the purchase price of the property but it will be between one and five per cent of the purchase price.

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Glossary of Terms

When buying your new home you may come across some terms that you are not familiar with. To assist you with this matter we have provided explanations for some of the keys words and phrases that you will often hear throughout the buying process.

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Buying for the first time

If you are thinking of taking your first step onto the property ladder Kier Living are here to help. We know that purchasing your first home can seem a little daunting at first, but our experienced sales advisors are here to help you every step of the way.

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NHBC

Each new Kier Home is covered by the National House Builders Council’s 10 year guarantee. Upon completion your solicitor will provide you with your copy of the NHBC Buildmark pack, where you will find more information of their cover

Visit NHBC website

Consumer Code for Housebuilders

The Consumer Code for Housebuilders was introduced on the 1st April 2010.It was established in order to ensure that good practice requirements are being met by housebuilders, and means that the new homes buyer has never been so well-informed, regarding all aspects when purchasing their new home.

Visit CCFH website